Fast, reliable, and hassle-free - just the way we know you like it. Here’s the lowdown on getting your hands on the goods:
Got questions? Call our Customer Service team at 1300 366 354 (Monday–Friday, 9:00am–5:00pm AEST, except Public Holidays) or hit us up at tellus.foneking.com.au. We’re here to help, no bots involved.
- Australia: $10 standard shipping fee for orders under $100, or $15 express shipping fee for orders under $130*.
- New Zealand: $20 flat rate shipping fee.
- International: $30 flat rate shipping fee.
- Quick despatch: Order before 10am (AEST/AEDT) Monday–Friday, and we’ll ship it out the same day.
Most orders land on your doorstep within 5 business days. Fast enough? We think so.
*Excludes Large Orders. Larger orders incur additional fees as they cost our carriers more to deliver.
When you give authority to leave, you’re allowing our carriers to leave the package unattended at your address without a signature. Please note:
If the carrier believes the location is not secure, they will not leave the package unattended
If you opt to leave your order unattended, Fone King will not be responsible for any lost or stolen packages
I gave authority to leave, but the carrier didn’t leave my package. Why?
Safely delivering your package is our carriers’ priority. If the carrier believes the location is not secure, they will not leave the package unattended.
