PHONE REPAIR QUESTIONS ANSWERED
How long does iPhone screen repair take at Fone King Castle Towers?
Most iPhone screen repairs at our Castle Towers store are completed within 30-60 minutes. We offer same-day service for walk-in customers. More complex repairs may take 1-2 hours.
Is my data safe during the repair?
Yes, your data remains completely safe during repairs. We never access, copy, or delete your personal information. For peace of mind, we recommend backing up your device before any repair.
What's included in your repair warranty?
All repairs at Fone King Burwood come with a 6-month warranty covering parts and workmanship. If anything goes wrong with the repair, bring it back and we'll fix it at no extra cost.
Can you repair water-damaged phones?
Yes, we specialise in water damage repair. Bring your device in as soon as possible for the best chance of recovery. Our technicians will assess the damage and provide a quote before proceeding. The sooner you bring it in, the better the chances of successful repair.
Do you repair Samsung and other Android phones?
Absolutely! We repair all major smartphone brands including Samsung, Google Pixel, Oppo, Huawei, OnePlus, and more. Same-day service is available for most models. Visit us at Burwood for a free assessment.
How much does phone screen repair cost at Fone King Castle Towers?
Screen repair prices vary by device model. iPhone screens start from $80, Samsung from $90, and iPad/tablet screens from $120. For an exact quote, visit us at Castle Towers or call 02 7228 8266.
What if you can't fix my device?
If we determine your device can't be repaired, we won't charge you for the diagnosis. We'll explain what went wrong and offer alternatives, including data recovery options where possible.
Do I need to book an appointment?
Walk-ins are always welcome at Castle Towers! However, booking ahead guarantees your time slot and helps us prepare for your specific repair. Book online or call 02 7228 8266 to schedule.
