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FAQ

For more information, visit Afterpay
When will my goods be delivered if I use AFTERPAY? Plus

Afterpay orders are delivered as per our regular Standard and Express delivery timeframes after you complete your order online.

How does the payment schedule work? Plus

All new Afterpay customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically each fortnight over the remaining 6 weeks. After the first purchase transaction, each further payment will be debited exactly 14 days later, unless voluntary payments are made. At any time, you can log in to your Afterpay account to view your payment schedule and make a payment before the due date. If you do not log in and make a payment, Afterpay will automatically deduct the installments from your debit or credit card each fortnight.

Will I get charged interest on my AFTERPAY purchase? Plus

Afterpay will not charge you any interest on your purchase. If you use a credit card, any interest related to your credit card will be subject to your individual agreement with your financial institution. Please refer to your card issuer’s terms and conditions for full details. For more information about Afterpay terms and conditions, visit the Afterpay website: www.afterpay.com.au

Is Afterpay secure and safe to use? Plus

Your security is our priority. Afterpay has been built with a range of security features and services to help keep your accounts secure, including fraud protection, multi-factor authentication, and encryption to protect your information. Afterpay also protects their network of customers and merchants with a thorough screening process before they gain access to our services. You can find out more on our safety and security page.